Information collected
Customer forms may collect name, contact details, postcode, service category and problem description. Provider forms may collect business contact details and listing information.
legal
Privacy Policy
This policy explains how Carlisle Plumbers handles personal information submitted through the website.
Referral disclosure. Carlisle Plumbers is an independent enquiry service. Details submitted through this website may be shared with an independent plumbing provider serving your area.
How information is used
Information is used to respond to enquiries, route requests to suitable independent providers, handle corrections and maintain records needed for service operation.
Sharing
Customer enquiry details may be shared with an independent plumbing provider serving the area where the user has consented. Analytics must not receive personal details.
Retention and deletion
Enquiry details are kept for as long as needed to handle the enquiry and for a limited period afterwards for record-keeping, then deleted. Users can request access, correction or deletion of their information at any time using the complaints and correction route.